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Every feature explained in plain language. What it is, why it helps, and how to use it, written by the team who built Bookatu.

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Everything, explained.

Getting started

Bookings

Set up automated reminders

Turn on confirmations and reminders to stop forgotten visits.

Fill cancellations automatically with the waitlist

Cancelled slots auto-offer to your next best client.

The calendar

Your whole day at a glance. Drag to reschedule.

Deposits

Take a small upfront payment to protect against no-shows.

No-show shield

Charge a deposit only to clients who are a real risk.

Smart waitlist

Fill cancellations with your most valuable clients first.

Blocking off time

Stop clients booking breaks, holidays or admin time.

Automatic reminders

Cut no-shows with a confirmation and a friendly reminder before every visit.

Cancellations and your cancellation window

Set how much notice you need, and protect deposits on late cancels.

Rescheduling a booking

Move an appointment in seconds, by drag or by form.

Managing staff, rooms and chairs

Keep several team members, rooms or chairs booked without clashes.

Time zones and travel

How appointment times are shown so nobody turns up at the wrong hour.

SMS text reminders and the Solo SMS add-on

Send reminders and confirmations by text, not just email, to cut no-shows hardest.

Recurring and standing appointments

Lock in a client's next visits at a set rhythm, all from one booking.

Run video appointments with Google Meet

Add a Google Meet link to online bookings, set per service.

Moving or reassigning a booking

Drag a booking to a new time, or move it to another staff member, in a few taps.

Share a private class or clinic link

Keep a class off your public page and share a link so only the people you send it to can book.

Clients

Marketing

Sales

Share photo galleries with your clients

Deliver private photo galleries, let clients pick favourites, and sell extra shots.

Put your menu online and take pickup orders

Show your food menu on your page and let guests order ahead for pickup.

Sell session packs and chase unpaid sessions

Sell blocks of sessions that tick down, and see exactly who owes you.

Gift cards

Sell gift cards online that clients redeem against any service.

Packages (prepaid bundles)

Sell 'pay for 5, get 6' style bundles as upfront credit.

Memberships

Recurring monthly plans for steady, predictable income.

Wallet credit and loyalty

How gift cards, packages and points are spent automatically.

Tax and accounting

Track the tax you collect and hand a clean report to your accountant.

Funding to grow

See whether you could be a fit for revenue-based funding.

Getting paid and payouts

How the money your clients pay reaches your bank.

Refunds and cancellation charges

How to give money back, and when a deposit can be kept.

Understanding your insights

The dashboard that shows how your business is really doing.

Selling retail products in your shop

Sell retail and take-home products from your booking site.

Shipping and collect-in-store for product orders

Choose whether each product ships or is collected, and track every order.

Invoice a company that pays by bank transfer

Send a proper invoice to a business — with a reference, terms and your bank details — and tick it off when the transfer lands.

Send a client a payment link

Charge for something outside a booking — a top-up, a product you sold, a session agreed over text — with a link they pay by card.

Your account

Troubleshooting

Developers

Still need a hand?

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