bookatuBack to home

Text messages from Bookatu

Last updated: 3 November 2026

Businesses that take bookings on Bookatu can text their clients about their appointments. This page explains those texts: who sends them, what they are, how you agree to them and how to stop them.

Who sends them

The texts come from businesses that use Bookatu, such as salons, studios and clinics, and are sent from Bookatu's phone numbers. Every text starts with the name of the business you booked with, so you always know who it is from.

What they are

Only messages about a booking you made: a booking confirmation and appointment reminders. We never send marketing or promotional texts.

How you agree to them

When you book on a business's Bookatu booking page and give your mobile number, the form has a box asking whether you want texts about your booking. The box is not ticked unless you tick it, and you can book without it.

The text box on a Bookatu booking form, unticked: Text me when my booking is confirmed or moved, and a reminder before it. Under it: Up to 3 texts per booking. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Text terms, Privacy policy.
The box on a Bookatu booking form. It stays unticked unless you tick it.
A business's Bookatu booking page at the Your details step: the business's name at the top, then fields for name, email and mobile phone number, an unticked box for marketing emails, and the unticked text box with its terms and privacy policy links, above Back and Continue.
The whole form. The box sits under the mobile number, and Continue works with it unticked.

How often

One confirmation and up to two reminders per booking.

Msg & data rates may apply.

Stopping them, and help

Reply STOP to any text to opt out. You will get no more texts from that business.

Reply START to opt back in.

Reply HELP for help.

In some countries texts come from a name, such as Bookatu, that you cannot reply to. Those texts end with a link: open it and press Stop texts.

Your number

We do not sell, rent or share your mobile number or your consent to receive texts with third parties or affiliates for their marketing or promotional purposes.

Carriers are not liable for delayed or undelivered messages.

Contact

For anything about your booking, contact the business you booked with. Its details are on its booking page and in your confirmation email.

For anything about these texts, email Bookatu at hello@bookatu.com.

Read more in our Privacy Policy and Terms of Service.

© 2026 Bookatu. All rights reserved. Privacy Policy Terms of Service