The Bookatu blog
Practical, no-nonsense advice for service businesses. Cutting no-shows, building steady income, getting found online, and keeping more of what you earn.
Leaving Fresha or Booksy: how to go independent without losing your clients
Thinking of leaving a marketplace but worried about losing your regulars? You can switch and keep every client. Here is a calm, step-by-step plan to go independent.
Why 0% booking commission matters for your margins
A per-booking commission looks small on one appointment. Across a full year of bookings it is one of the largest invisible costs a service business carries.
Getting paid your way: money into your account, not a platform wallet
Some platforms hold your money in their wallet and pay you on their schedule. With Bookatu, deposits and sales go straight into your own Stripe account. Here is why that matters.
Gift cards: a quiet cash-flow engine for small studios
Gift cards are money in the bank today for services you deliver later, and every one you sell can introduce a brand new client to your business.
Fill your calendar without discounting: rebooking and waitlists
Discounts fill chairs by training clients to wait for the next deal. There is a better way to fill a quiet week: rebook before they leave, and let a smart waitlist mop up the gaps.
Win back lapsed clients with automatic reminders
Clients rarely leave on purpose. They drift. A well-timed reminder, sent automatically, brings them back before they settle somewhere else.
How to actually reduce no-shows: a practical playbook
No-shows are not bad luck. They are a system problem with a system fix. Here is the full playbook: reminders, deposits, a fair cancellation window and a waitlist that fills the gaps.
Memberships vs packages: which recurring revenue fits your business
Both bring in cash upfront and pull clients back. But they suit different businesses. Here is how to tell which one fits the way you actually work.
Your clients are yours: why your salon should own its client relationships
On a marketplace, your regulars are not really yours. They are the platform's, rented back to you through fees and ads. Here is why owning the relationship changes everything.
How deposits stop no-shows (and what an empty chair really costs)
A no-show is not just a missed appointment. It is paid time you cannot get back. Here is how a small deposit changes client behaviour without scaring anyone off.
Getting found online: the local SEO and reviews flywheel
When someone nearby searches for your service, you want to be the business they find. Here is how reviews, a complete profile and a fast booking page work together.
Why we built a booking platform that takes 0% commission
Most booking platforms get cheaper for them and more expensive for you the busier you get. We built Bookatu the other way round. Here is the thinking behind 0% commission.